Benedict Schreiber
Lawyer
Not only flight delays or cancellations can cause spontaneous travel inconveniences, but also downgrades to a lower class. It is all the more annoying when, in addition to a flight delay, you are transported in a lower class than the one you actually booked. But even in the event of such a downgrade, you still have a claim to compensation from the airline.
Your compensation claims in the event of a downgrade
If the airline downgrades you from business class to economy class, you are entitled to compensation – assuming the Passenger Rights Ordinance is applicable. The amount depends primarily on the flight distance: Depending on the short, medium or long-haul flight, compensation of 30% to 75% of the ticket price can be considered. This claim for compensation can be asserted against the operating air carrier - i.e. the airline that actually operated the flight. A decent amount of compensation can be collected here, especially for long-haul flights.
By the way: If the airline places you in a higher class than the one you booked, the airline is not allowed to charge any surcharge or additional payment for this according to the Air Passenger Rights Ordinance.
We will help you enforce your compensation
Our experience shows that airline passengers are unfortunately all too often “left out in the cold” by the respective airline when flight irregularities occur. Aviation companies usually do not react at all or only react very cautiously to compensation claims from passengers.
Therefore, take advantage of our expertise in the area of travel and passenger law: The lawyers in our law firm know the legal situation and the intricacies of numerous individual cases from experience. With our expertise, we can provide you with the best possible help with your claim for compensation in travel law - we accompany you from the examination of your claims right through to enforcement - if necessary in court!
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